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Citizen media and the Haitian earthquake

Ever since a tsunami devastated South Asia in December 2004, social media and citizen journalism have been recognized as key components of covering natural disasters and other breaking news stories. Professional news organizations can’t be everywhere; on the other hand, millions of people are carrying cell phones with cameras. New-media expert Steve Outing called the tsunami “a tipping point” for citizen journalism.

In such a decentralized news environment, the challenge for journalism has been to make sense of what is happening in something approaching real time. Most recently, social media have played an important role in bringing news of the Iranian protest movement to the outside world.

So when a major earthquake hit western Haiti yesterday, it was no surprise that news organizations, large and small, tapped into Haiti’s online community in order to provide them with the on-the-ground eyes and ears they did not have. Given Haiti’s unfortunate status as one of the poorest countries in the world, you might not think there would be much in the way of electronic communication. In fact, there is a lively and heartbreaking stream of reports coming out of the island.

I’ll begin closest to home. Last night the Boston Haitian Reporter started a live blog to gather accounts from readers and to link out to relevant information. The blog includes a live Twitter stream of news from Haiti. As the Boston Globe observes, there are 43,000 people of Haitian descent living in Greater Boston.

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Clay Shirky's bracing dystopianism

This past March, the author and media futurist Clay Shirky wrote a provocative blog post that encapsulated and defined the dilemma facing professional journalism, and especially the newspaper business: On the one hand, civil society as we know it would be much the poorer without newspapers. On the other hand, there’s probably nothing that can be done to save them.

In photo: Clay Shirky (left) and Shorenstein Center director Alex Jones. Click here for a larger image.

Earlier today Shirky, intense, bald and bespectacled, turned up at Harvard’s Shorenstein Center to expound on his views. And though he made it clear that he is no utopian (or even much of an optimist), he nevertheless laid out some directions that ought to be pursued in order to preserve “accountability journalism” — a phrase that encompasses investigative reporting, public-interest journalism and other expensive undertakings that require long, hard labor with no guarantee of the result.

From the rise of the penny press in the 1830s until just a few years ago, Shirky said, accountability journalism was financed by commercial interests whose advertising options were both limited and expensive. The insurmountable challenge facing newspapers today, he added, is that the Internet has freed advertisers from having to subsidize such public goods as, say, a Baghdad bureau, or an investigation into local corruption.

“It may be that we’re seeing advertising priced at its real value for the first time in history,” Shirky said — and that value, he added, is a “tiny fraction” of what newspapers traditionally charged.

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A landmark in database reporting

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Every editor in the United States today should be poring over the database that the New York Times assembled — and put online — to accompany its horrifying story on the disastrous state of our public water supplies.

Good as the Times story is, the paper’s decision to go open source with its data is what really makes this stand out. Searchable and state and by zip code, you can look up water facilities and their inspection records in recent years. If I were an editor, I’d want to make sure I got to the bottom of every one of those inspection reports before a citizen journalist could beat me to it.

In the Times story, by Charles Duhigg, we learn about the family of Jennifer Hall-Massey. She, her husband and their two boys live near Charleston, W. Va., where coal companies have so polluted the water supply that people’s teeth are wearing away and simple exposure causes painful skin rashes. Hall-Massey blames a number of deaths and illnesses on the water supply as well.

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Arrogance and anger over newspapers' decline

Newspapers executives have the right to charge whatever they want for their products, be it the print edition, Web-site access or speciality channels such as Kindle and mobile editions. The public, in turn, has the right to decide whether to buy or seek its news elsewhere.

What news organizations do not have a right to do is raise the price of what they produce by creating artificial scarcity through an illegal cartel.

Thus it was that Los Angeles Times media columnist Timothy Rutten’s latest piece became the talk of the Twitterverse over the weekend. Jay Rosen, Dan Gillmor, Vin Crosbie and I were among those kicking Rutten’s column around.

Rutten, in calling for an exemption from federal law so that newspaper companies can collude on a plan to charge for online access, made some important points about government’s role in fostering a free and independent press. In particular, he singled out the favorable postal rates going back to the earliest days of the republic as a key factor in the rise of a vigorous Fourth Estate. (Paul Starr, in his 2006 book “The Creation of the Media,” traces those postal policies to Colonial times, and identifies them as an important reason that newspapers and magazines became a mass medium in the United States in a way that they never did in Europe.)

But Rutten undermines his argument with unwarranted arrogance, including flashes of anger, at what has happened to his business. Here is a particularly choice passage:

[I]f Congress acts as it should, it will do so not on behalf of newspapers but for their readers. The press, after all, does not assert 1st Amendment protections on its own behalf but as the custodian of such protections on behalf of the American people.

Stating that the press is the “custodian” of the First Amendment is breathtaking not only for its insular cluelessness, but also because it goes against basic constitutional principles.

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A crowdsourced documentary

No one spoke the word "crowdsourcing." But that was the theme of a presentation Thursday evening by "Frontline" producer Rachel Dretzin, whose next documentary, "Digital Nation," will be a collaborative effort between her team and visitors to the "Digital Nation" Web site. "Digital Nation" is an attempt to explain how our dependence on — and obsession with — the Internet is changing our culture for better and for worse.

Dretzin is putting all of her footage and interviews online. There's a blog tracking progress of the documentary. A series of interactive chats is under way. And folks are encouraged to submit their own video and audio commentaries about the good, the bad and the ugly aspects of online existence. There's even a recommended "Digital Nation" hashtag (#dig_nat) for Twitter users.

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Building an online news business

Steve Outing has a smart piece in Editor & Publisher on why newspapers can't charge for access to their Web sites. His arguments are familiar, but he's pulled them together nicely. Three points he makes are especially worth thinking about:

1. Newspapers that attempt to charge for Web access are opening themselves up to local competition. Outing specifically mentions local television stations. But most large cities have an even more logical candidate: a news-oriented public radio station, such as Boston's WBUR (90.9 FM).

2. Information does not want to be free. News Web sites may have lost the paid-content war, but there's no reason news organizations can't charge for other forms of digital delivery, such as cellphone applications, Kindle and the like.

3. It's the community, not the content, that has real monetary value. Outing says he's particularly interested to see what New York Times executive editor Bill Keller has in mind, as Keller is talking about various benefits that would accrue to those with NYTimes.com memberships.

Cross-posted from Media Nation.

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Hearing problem: Sen. John Kerry tackles the news mess

Senator John Kerry holds a hearing on the future of American journalism. If there's no money coming out of Washington to help save the news industry, there must at least be some answers, right? Would you settle for a few sound bites?

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