Tag Results for media business

Writing in the American Journalism Review, Barb Palser argues that the new breed of hyperlocal news sites may fall short of expectations because there just isn't enough demand:

According to a survey by the Pew Research Center for the People & the Press, only 20 percent of American adults reported using digital tools to communicate with their neighbors or stay informed about community issues at least once in the past year. Only one in 10 reported reading a community blog at least once in the past year.

Palser's pessimism intersects nicely with an observation I (and others) have been making for some time: that disengagement from civic life is among the most persistent problems plaguing the news business. It doesn't matter how good a job your local weekly newspaper or website does of covering your community if you fundamentally don't care about what's going on in your community. Thus, in order to succeed, a news organization must foster civic engagement in a way that actually builds an audience for its coverage of governmental meetings, neighborhood events and routine police-blotter news.

Palser is right that community journalism is not a big-money business. It never has been. Two or three generations ago, local newspapers were marginal businesses owned and operated by people who were rooted in the community. We see the same phenomenon today with grassroots news sites, whether they are for-profit, like Baristanet and the Batavian, or non-profit, like the New Haven Independent.

In Eastern Massachusetts, we have an interesting battle under way involving hyperlocal sites operated by the the New York Times Co. ( the Boston Globe's Your Town), GateHouse Media (Wicked Local) and AOL's Patch.com. The competition is good for readers and good for job-seeking journalists. Yet I suspect that the ones who are in it for the long haul are those who are passionate about their communities, and are trying to figure out how to transform that passion into a business. A good example of this is the network of sites operated at CentralMassNews.com, which aren't beautiful, but which are chock full of news and advertising.

Palser's argument, essentially, is that hyperlocal is not a promising strategy for large media corporations to return to the glory days of yesteryear. I agree. But that's not what hyperlocal is or should be about. It should be about finding news ways of doing community journalism and making a living.

And though local ownership is not necessarily the key ingredient, I think it's much more likely that grassroots sites will foster the civic engagement they need to build readership than those operated by large, out-of-state media companies.

Further thoughts from Steve Safran at Lost Remote.

The news in this Ars Technica story is so nutty that, frankly, I was reluctant to pass it on until I saw it in this morning's New York Times. Yes, there are occasions when I still like MSM confirmation.

In case you haven't heard, your friends at the Recording Industry Association of America (RIAA) and the National Association of Broadcasters (NAB) have worked out a scheme that would require cell phones, personal digital assistants and other handheld devices to include FM radio.

This mind-boggling federal mandate would be part of a grand bargain under which broadcasters would pay performance royalties, ending an exemption that goes back to the earliest days of radio.

Nate Anderson of Ars Technica reports that the Consumer Electronics Association — yet another lobbying group, although in this case on the side of sanity — is "incandescent with rage." In the Times, Joseph Plambeck writes that, according to phone-makers, smartphones that include FM chips will be bigger and chew through batteries more quickly.

More to the point, who wants radio on their smartphones? The only reason radio is still hanging on is that the ubiquitous, wireless Internet hasn't come to your car yet. The idea that Congress could go along with this corrupt scheme to save a dying technology is somehow depressingly unsurprising. In a world of Pandora and streaming Internet audio, no one needs FM (or AM) radio.

I would love to see Steve Jobs frog-marched out of Apple headquarters for selling an iPhone without an FM chip. It would be great publicity for him.

If nothing else, this outrageous story should put the lie to the notion that large corporate interests care about free enterprise. When you think about how gingerly news executives have approached the idea of government subsidies for journalism, it's quite remarkable that another segment of the media industry thinks nothing about demanding a federal bailout for its archaic, unwanted business.

Photo (cc) via Wikimedia Commons and republished here under a Creative Commons license.

The Telegram & Gazette of Worcester began charging for online content today. It's a move widely seen as a test run for the New York Times, which plans to start charging for Web access next year, and whose parent company also owns the T&G (as well as the Boston Globe).

The T&G model, explained in a memo from publisher Bruce Gaultney and editor Leah Lamson, is fairly complex, as the Times model reportedly will be. Here are the basics:

• Print subscribers will have full access to Telegram.com for no additional charge.
• Non-subscribers will be able to access up to 10 local stories per month without paying. But they will have to register.
• Non-subscribers who wish to access more than 10 local stories will have to pay $14.95 per month or $1 for a day pass.
• Some Web content will remain free, including breaking-news stories.

Will the plan succeed? It depends on your definition of success. It may bolster print circulation, or at least slow its decline. The tiered pricing system is clearly aimed at non-subscribers who make heavy use of the website. Anyone who's thinking about dropping his print subscription will now have a good reason not to do so.

(Click "continue" to keep reading.)

The idea that Apple's iPad would save newspapers and magazines, always dubious, is so far not even getting a decent tryout. Evangelists for the iPad put forth a vision of users switching from free websites to paid apps.

Since a very good Web browser is built in to the iPad, it was never clear why any more than a handful would pay. And, so far, there are few apps. Among the better-known is the New York Times' "Editor's Choice," a free, experimental app that doesn't include the full content of the paper. (The Globe is reportedly working on an iPad app, but I have no details.)

PressReader offers some 1,500 papers around the world (neither the Times nor the Boston Globe is available, though the Boston Herald is). But it's based on a PDF-like representation of the actual pages in the paper, which is no way to read online.

Meanwhile, because Apple has been slow in implementing subscriptions, we have absurdities like Time magazine's paid app, which costs approximately 650 percent more than a print subscription.

(Click "continue" to keep reading.)

Boston Globe reporter Johnny Diaz today writes about Patch.com, the AOL-owned network of hyperlocal news sites that is (excuse me) sprouting up around the country.

As I noted earlier, Diaz writes that Patch is up against considerable competition in Greater Boston, principally from GateHouse Media's Wicked Local websites and the Boston Globe's Your Town sites — both of which, unlike Patch, are tied to established newspapers.

There are already 13 Patch sites in Massachusetts, with more to come.

After I posted my earlier Patch item, I heard from a Patch local editor (LE, in Patch-speak) who described working conditions that sound pretty challenging. Granted, community journalists in general work very hard for not much money. But the LE who wrote to me suggested that Patch takes it to another level.

The LE who contacted me asked that her name not be used, but gave me permission to publish her e-mail. I have verified that she is who she says she is. I don't consider this to be the last word, and I would welcome a response from Patch. The e-mail:

The working conditions for local editors at Patch sites raise the question of whether this model is sustainable or about whether this is the reality for journalists working in this new media age.

Basically, the job is 24/7 with so far little support in getting any kind of time off — nights, weekends, vacation days guaranteed under our AOL contract. (Some regional editors do try to help; others don't.) This time-off issue has become a major concern among local editors. You might hear about the 70-hour work weeks. Yes, 70 hours and more. It's a start-up and all that, and I knew it would be hard work going in. But what is becoming distressing is this sense that I can't get a break. I've worked in journalism for more than 20 years as a newspaper reporter, online editor, magazine editor, and I've never worked so much in my life.

Patch has a policy that it the local editor's responsibility to find our nights/weekend/vacation replacements. And we must pay that person out of our freelance budgets. I'm just three months into this job, and I've heard from LEs around the country that this task of finding your replacement can be daunting, because it is hard to find qualified journalists who have that sort of time to do a vacation fill-in — who who will do it for what Patch pays its freelancers. I've been hearing that LEs who have been around longer, up to a year, are starting to question whether the job is worth it.

And, it's not just being a reporter, but it's also being a city editor/assignment editor/managing editor/copy editor, and it's handling freelance payments (and freelance payment troubleshooting), doing videos, monitoring calender and event listings, doing some of our own marketing, and even HR. It seems the business model of this organization is to add tasks, traditionally handled by others in other organizations, to the plate of the local editors. More recently, I've been wondering if it would be possible, time-wise, to do the kind of enterprise journalism I would like.

Maybe I should be grateful I have a job and stop griping.

Back in February, we paid $20 for an 18-month subscription to the print edition of Time magazine. All right, it was a "professional" rate, available to us because I'm a journalism professor. But no one pays the full $4.95-per-issue cover price. If you sign up for a subscription online, for instance, you'll be charged just $19.95 for six months.

So count Time Warner executives among those who have been sucked into Steve Jobs' famed "reality-distortion zone." Because they are groping their way toward a paid-content strategy for Time that makes little or no sense. As explained by the Nieman Journalism Lab here and here, it includes these elements:

• The magazine is now available as an iPad app costing a flat $4.99 per issue — no discounts, thank you very much. The same folks who understand fully that you won't pay some $250 a year for the print edition think you'll gladly fork over the money so that you'll have something to read on your new toy.
• The full content of the print edition has been pulled from Time.com, the magazine's excellent website. There is still a lot of Web-only content available, much of it more, uh, timely and relevant than what appears in print. But when you try to access most articles from the print product, you get a summary and a plea to buy the magazine or the app.

(Click "continue" to keep reading.)

Now here's a bad idea. The Commons, a monthly, non-profit newspaper that covers the Brattleboro, Vt., area, recently applied for — and received — a $25,000 loan from the town government in order to relaunch as a weekly and refurbish its website.

As Bill Densmore observes at the New England News Forum, Brattleboro is something of a hotbed for citizen journalism, as it is the home of the pioneering DIY news site iBrattleboro. The town is also covered by the Brattleboro Reformer, owned by Dean Singleton's financially ailing MediaNews Group.

According to this story by Susan Keese of Vermont Public Radio, Jeff Potter, The Commons' executive editor, says his paper is an example of a news organization that is "more of a public utility and less of a commercial enterprise." Select Board chairman Dick DeGray sees no problem with the town's funding a newspaper, saying:

We viewed it as a small business loan. It didn't have any bearing that it was a newspaper. Since I've been on the board we've given money to a local brewery we've given money to a bagel start up. So as long as they meet the criteria, which they did.

DeGray adds that the loan does not come with any strings attached with respect to how The Commons covers Brattleboro.

Well, then. First, let's acknowledge that this isn't a simple question. In an e-mail exchange yesterday, Densmore reminded me that many for-profit community newspapers are heavily dependent on legal ads placed by the local government. And as we struggle toward new models for sustaining journalism, conflicts will inevitably arise.

(Click "continue" to keep reading.)

If you take a look at the new list of the top 25 daily newspapers in the United States, you might notice something odd: the Boston Globe, a longtime fixture, has disappeared. In fact, the Globe’s weekday circulation has plunged so much that it now sells fewer papers than the Oregonian, the San Diego Union-Tribune and Newark’s Star-Ledger.

In a memo to Globe staff members that I obtained on Monday, publisher Chris Mayer says the latest figures from the Audit Bureau of Circulations show the Globe’s weekday paid print circulation is now 232,432, down 23 percent from a year ago. On Sundays, a category in which the Globe is still a top-25 paper, circulation is 378,949, a decline of 19 percent.

Circulation continues to drop almost everywhere. But the Globe’s particularly steep decline was the calculated result of a 30 percent to 50 percent (depending on where you live) hike in home-delivery rates, Mayer writes. The move is credited with helping to stabilize the Globe’s shaky finances. And it drove even longtime print subscribers like our family to switch to home delivery on Sundays only; the other six days we subscribe to GlobeReader, a paid electronic edition of the paper.

Mayer also reports that the local audience for Boston.com, the Globe’s website, is up 16 percent over the past year.

The paid-circulation story is also grim at the Boston Herald, where the percentage drops are not as steep, but where the base was already much lower. The Globe and the Herald today report that Audit Bureau of Circulations figures show the Herald’s weekday paid print circulation is down 12 percent over a year ago, to 132,551. The Sunday Herald is down 4.6 percent, to 91,040.

(Click "continue" to keep reading.)

One month after Newspaper Guild members at the Boston Globe circulated a letter criticizing New York Times Co. chairman Arthur Sulzberger and president Janet Robinson for richly rewarding themselves while threatening to shut the Globe, their counterparts at Worcester’s Telegram & Gazette have followed suit.

Beset by what they describe as a four-year pay freeze, substantial newsroom downsizing and proposed cuts in benefits, union officials say management has repeatedly called for “sacrifice” while Sulzberger and Robinson paid themselves more than $12 million in 2009.

As you no doubt know, the Times Co. operates the Globe, the T&G and Boston.com as a unit known as the New England Media Group. But though the Guild has a presence at both papers, the largest union at the Globe is the Boston Newspaper Guild, whereas T&G employees are represented by the Providence Newspaper Guild.

The Worcester protest coincides with an announcement by the T&G that it will start charging for some online content starting this summer. (So, too, will the Concord Monitor, as the paid-content trend continues to ramp up. Here is Tony Schinella’s take.)

(Click "continue" to keep reading.")

If you’re a regular visitor to the Boston Globe’s Web site, Boston.com, you may have noticed some new features creeping into view during the past week. Recently I obtained an internal e-mail written by Bennie DiNardo, the Globe’s deputy managing editor for multimedia. Here is what’s going on:

• A one-and-a-half- to two-minute daily video of news headlines, called “GlobeToday,” will appear on the home page every weekday from 11:45 a.m. to 1:15 p.m. I viewed a sample on YouTube and found it to be slick and spritely, though limited by the extremely short length.

• A new section called “The Angle” is described by DiNardo as an “online news magazine that pulls together the most provocative content on Boston.com that day and engages readers to join in the conversation on these hot topics.” It is produced by the editorial and Ideas sections.

• A particularly promising new feature is “Thought Leader,” a gathering spot for blogs by a variety of folks in the community — from ACLU of Massachusetts executive director Carol Rose to Boston Celtics star Paul Pierce. Other contributors thus far are my “Beat the Press” colleague Kara Miller, Northeastern University criminologist James Alan Fox, Boston University journalism-department chairman Lou Ureneck and music buff Ben Collins. I am told that the bloggers are unpaid, which could limit the amount of work that folks are willing to put into it. But this bears watching.

Other new features include “App Sampler,” a blog in which Hiawatha Bray will, you know, sample apps (it doesn’t appear to be online yet); “Munch Madness,” some sort of interactive attempt to tie together the NCAA tournament and eating; and improvements to breaking news and sports coverage.

As is generally the case with Boston.com, a lot of this stuff could be easier to find. But what’s impressive is the air of experimentation, and the New York Times Co.’s willingness to invest modest amounts of money at a time when other newspaper companies remain in cutback mode.

I also think it’s smart that Boston.com continues to move in the direction of being a different product from the Globe. Since the idea is to maintain paid print and electronic editions alongside a free Web site, they should each offer a different experience. To that end, I’ll repeat what I’ve said in the past: I would get rid of Boston.com’s “Today’s Globe” feature. Though I think all (or most) of the Globe’s content should be available on Boston.com, it shouldn’t be packaged exactly the same way. (By way of comparison, BostonHerald.com has a very different look and feel from the print edition.)

Good news from an organization that appeared to be on the ropes a year ago.